10/26/2022 0 Comments Outlook for mac error code -1001#Outlook for mac error code 1001 windows#Yes I have totally deleted all of my accounts and reset up one of them up from scratch and it still does not sent emails.īy the way Apple mail is working fine and I am able to send and receive emails from my Windows PCs with no problems. I have been trying to send emails daily with no success. I have no idea if this problem is being worked on. They have not told me if there has been any feedbackįrom their Microsoft engineers and/or Charter engineering. Microsoft support team issued me a case # and has been contacting me almost daily to see if I still am having a problem. Internet that there was an issue with Mac users using Outlook mail via Charter internet. After discussions with them the Microsoft level 2 support person Michael came back on line to tell me they had confirmed with Charter Microsoft then contacted Charter internet service while I was on the phone. Microsoft support level 1 & 2 tried toįix the problem on my computer with no success. As I stated in my reply above I was on a conference call with Apple support and then Microsoft Outlook support team for 4 1/2 hours about a week and a half ago. I have been working with the Outlook/Mac support team. * We are happy and always here to help you, and share the Microsoft 365 for business online information with you. * Beware of scammers posting fake support numbers here. Help > Contact Help to require further 1:1 troubleshooting. In-app support team to you, you can simply contact them in Outlook client by simply going to Moreover, to get further suggestions and better help you with this issue, I'd like to recommend the dedicated Outlook Your email account to Outlook to see if it helps. If there is an yellow dot next to your account, then here is a reference article for you to Re-add Your account when you going to Tools > Accounts. If there are no problems with your account settings, you will see a green dot before Is everything works well now? If not and you still have problem to send emails from Outlook client, I suggest we firstly check your outgoing server (SMTP) configuration. I'm writing to follow up this thread and I'm sorry for delay the response. In the Filter Current Log dialog box, enter 1000 (as shown in the following screenshot), and then select OK. In the Actions pane, select Filter Current Log. In the details pane, select Application under Windows Logs. Microsoft issued me a Case # and will be contacting me between 6-8 PM CST today 1-4-2019. To review the Application log, follow these steps: In Control Panel, open the Administrative Tools item. Then came back on line and "CONFIRMED" there is an issue when using Outlook mail on a Mac and Charter internet service/email. The level 2 tech then decided to discuss with Microsoft engineers and then directly contacted Charter (Spectrum) to see if there have been other reports of this issue. Issue (believed it was a setup problem) but failed to fix the problem. After multiple attempts by Microsoft level 1 and then level 2 techs trying to fix the Then he contacted Microsoft Outlook support team on 3-way call. He tried multiple times to repeat the process with Outlook with no success. Apple tech who was more familiar with Apple mail worked on trying to set up Apple mail with one of my Charter email accounts and was successful in getting Apple mail to Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.***UPDATE - I spent 4 1/2 hrs yesterday on the phone with Apple and then Microsoft. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office Step 2: Change the SMPT port to 587Ĭhange the Outgoing Server port to 587, check the result.Ĭonfiguration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. If you are not able to sign in, contact your email client to obtain correct user name and password. For example, if its a Gmail account, visit and Sign in. Step 1: Verify that you can connect on the web First, test to see you can sign in using the web based application. Do you also see any Error Code about this issue?īased on the error message, please try the steps below:
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